Last updated: August 13, 2026

1. Acceptance of Terms

By accessing or using the PHEFEE website at phefee.com (the "Site"), operated by PHEFEE ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use the Site.

2. Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it. You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Orders, Pricing, and Availability

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or contain incorrect pricing due to typographical or system errors. Prices are listed in U.S. Dollars (USD) and are subject to change without notice. Promotional codes and discounts cannot generally be combined unless stated otherwise.

4. Intellectual Property

All content on the Site — including text, graphics, logos, product designs, images, videos, and the PHEFEE name and trademarks — is the property of PHEFEE or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

5. User Content and Reviews

If you submit reviews, comments, or other content ("User Content"), you grant PHEFEE a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with the Site and our marketing. You are solely responsible for your User Content and represent that it does not infringe any third-party rights.

6. Prohibited Conduct

You agree not to: (a) use the Site for unlawful purposes; (b) attempt to disrupt or compromise the security or integrity of the Site; (c) scrape, data-mine, or automate access to the Site; or (d) infringe our or any third party's intellectual property.

7. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that product colors, sizes, or descriptions will exactly match your expectations due to display or manufacturing variation.

8. Limitation of Liability

To the fullest extent permitted by law, PHEFEE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or relating to your use of the Site or products, even if advised of the possibility. Our total aggregate liability shall not exceed the amount you paid for the relevant product.

9. Indemnification

You agree to indemnify and hold PHEFEE harmless from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site or violation of these Terms.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content or practices of those sites and provide such links for convenience only.

11. Changes and Termination

We may modify these Terms at any time; continued use after changes constitutes acceptance. We may suspend or terminate access to the Site for any user who violates these Terms.

12. Governing Law

These Terms are governed by the laws of the [State of Incorporation / Principal Place of Business], without regard to its conflict-of-laws principles.

13. Contact

Questions about these Terms may be sent to contact@phefee.com.

Privacy Policy

Last updated: [Date]

1. Overview

PHEFEE ("we," "us") respects your privacy. This Policy explains what information we collect through phefee.com, how we use and share it, and the choices available to you. Our store is powered by Shopify; Shopify also processes some data as described in the Shopify Consumer Privacy Policy.

2. Information We Collect

• Information you provide: name, email, shipping/billing address, phone number, payment details, and any messages you send us.
• Information collected automatically: IP address, browser and device type, pages viewed, and behavior via cookies and similar technologies.
• Information from third parties: payment processors, shipping carriers, and fraud-prevention providers.

3. How We Use Your Information

We use your information to: process and fulfill orders; communicate about your purchase; provide customer support; send marketing (where permitted and with consent where required); improve our products and Site; and comply with legal obligations.

4. Sharing Your Information

We share information with: Shopify (store platform); payment processors; shipping carriers; marketing and analytics providers; and legal or regulatory authorities where required. We do not sell your personal information for money.

5. Cookies and Tracking

We use cookies and similar technologies to operate the Site, remember preferences, and measure performance. You can manage cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to opt out of certain processing. California residents: you may request information about categories of personal information shared and exercise rights under the California Consumer Privacy Act (CCPA) by contacting us. We will not discriminate against you for exercising these rights.

7. Data Retention

We retain personal information as long as necessary to fulfill orders, provide services, and meet legal obligations, after which it is deleted or anonymized.

8. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.

9. Children's Privacy

The Site is not directed to individuals under 16, and we do not knowingly collect their personal information.

10. Changes

We may update this Policy from time to time. Material changes will be posted on this page with a revised date.

11. Contact

For privacy requests, email contact@phefee.com.

Refund & Return Policy

Last updated: [Date]

1. Return Window

We accept returns within [30] days of the delivery date. Items must be unworn, unwashed, with original tags attached and in original packaging.

2. Eligibility

• Full-priced items are eligible for refund or exchange.
• Final-sale and mark-down/clearance items are not eligible for return or exchange except where defective.
• For hygiene reasons, [intimate apparel / swimwear / earrings] are final sale and cannot be returned unless defective.

3. How to Start a Return

Email contact@phefee.com with your order number and reason for return. We will provide return instructions and, where applicable, a return label. Return shipping costs are the customer's responsibility unless the item is defective or we made an error.

4. Refunds

Once we receive and inspect your return, approved refunds are issued to your original payment method within [5–10 business days]. Shipping fees are non-refundable.

5. Exchanges

For size or color exchanges, follow the return process and place a new order, or contact us and we will assist where stock allows.

6. Damaged or Defective Items

If your item arrives damaged or defective, contact us within [7 days] of delivery with photos. We will arrange a replacement or refund at no cost to you.

7. Late or Missing Refunds

If you have not received a refund after the stated period, first check with your bank or card issuer, then contact us at contact@phefee.com.

Shipping Policy

Last updated: [Date]

1. Processing Time

Orders are processed within [1–3 business days] (excluding weekends and holidays). Pre-order or made-to-order items are shipped per the stated timeframe.

2. Domestic (U.S.) Shipping

We ship within the United States via [USPS / UPS / FedEx]. Estimated delivery after shipment: [3–7 business days] for standard and [1–3 business days] for express. Rates are calculated at checkout based on weight and destination.

3. International Shipping

We ship to [selected countries / worldwide] via [carrier]. Delivery typically takes [7–21 business days]. Import duties and taxes are the customer's responsibility and are not included in the order total unless collected at checkout.

4. Tracking

A tracking number is emailed once your order ships. PHEFEE is not liable for carrier delays or lost packages after the carrier confirms delivery.

5. Address Accuracy

Please verify your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Delays

Delivery estimates are not guaranteed. Weather, customs, or carrier disruptions may cause delays beyond our control.

7. Questions

Contact contact@phefee.com for shipping inquiries.

Limited Warranty

Last updated: [Date]

1. Scope

PHEFEE warrants that our products are free from manufacturing defects in materials and workmanship for a period of [30 / 90] days from the date of delivery.

2. What Is Covered

• Seam failure, broken zippers, or hardware defects not caused by wear.
• Print or embellishment defects present at delivery.

3. What Is Not Covered

• Normal wear and tear, fading, pilling, or shrinkage from washing.
• Damage from misuse, accidents, improper care, or alterations.
• Color variation due to display settings or natural fabric differences.
• Items purchased from unauthorized resellers or marked final sale.

4. How to Make a Claim

Email contact@phefee.com with your order number, a description of the defect, and clear photos. Claims are reviewed within [5 business days].

5. Remedy

At our discretion, we will repair, replace, or refund the defective item. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.

6. Contact

Warranty questions: contact@phefee.com.